Now, for the other side... Al Lutz reports on MiceAge this week that Disney won't be even reading comments from its guests anymore. In the section titled "Mickey, Can You Hear Me?" Lutz reports that Disney, in response to lawsuits from guests who allegedly made suggestions that Disney later adopted, won't be allowing guests to fill out comment cards inside the park. Nor will it even read letters about theme park visits sent in by guests.
"When [a] letter contains a phrase or sentence that mentions a visit to a Disney park, it is folded closed. Once closed, the visitors letter is attached to a form letter that politely informs the reader that this correspondence has been formally rejected by Disney for liability reasons and has been returned to the sender without further acknowledgement of the company."The form letter and the visitor's original letter are then stuffed into a larger envelope, and the packet is returned to the sender via regular mail."
OMFG. I can't even wrap my head around this one. You've got to be kidding me.
May I say it again? Goddam greedy lawyers!
Let’s try to send some comments to Disney and see what happens.
Who is with me?
One example was the closure of PI. I know many people who have written letters and there is actually a Save the Adv Club on facebook. They seem quite big on saving the AC so much so that they were verbally yelled at by the VP of the Downtown Disney Area for complaining/protesting. Here is the message I got from them:
Last night, several from this Facebook group reported DTD VP Kevin Lansberry showed up at the Adventurers Club last night and pulled people one by one out of the club who were suspected of passing out handbills with information about the petitions and groups working to save the Adventurers Club.
When Lansberry was later accosted by people who were pissed at his
presence, what he was doing, etc., he jumped on his Segway and zoomed off into the night only to return with even more security personnel, including a bodyguard-type who followed Lansberry throughout the Island.
Three separate guests reported to our program that there were
literally dozens of Disney security personnel at the AC, alone, last
night.
Also new last night:
*A new rumor has surfaced which suggests the Walt Disney Company has
not signed a single contract for the venues it hopes to put up in
place of the AC and other Pleasure Island. FOR ANYONE WHO ONCE
SUGGESTED THIS EFFORT WAS FUTILE, think again. We have a huge asset in this news. Keep fighting.
--Brandon
Complaints? News? Rumors? Hate Mail? Message ME.
(I took out the website so not to publicize them on this forum- Of course their claims might not be true)
A) I find it hard to believe that any of these suits that Lutz described would not be tossed swiftly once filed. Courts really don't stand for much of this stuff.
B) If any of these suits did make it to trial (I've not seen any press reports, and, trust me, these are cases that papers would eat up), I cannot believe that Disney wouldn't use California's malicious prosecution law to nail the lawyers who brought them.
Like I said, I can't wrap my head around this one.
Earlier this year, though, in response to an email I sent praising the service I received at one of the funnel cake shops, I got an actual postal letter in return. The second sentence of this letter is: "It is always a pleasure to hear from guests about their visits to our park."
Quite a difference in attitude, I'd say.
I've asked the nice folks at snopes.com to look into this. Hopefully, they will do so and get to the bottom line.
Happy travels.
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Disney would never be so callous as to do something like this. And the backlash from something like this would be just amazing that it would quickly be stopped.